Czarny Wół — online ordering project overview
Portfolio
SiteSpark producthospitality / e-commerce / integrations

Czarny Wół — online ordering

A dedicated restaurant ordering experience with venue selection, menu, product configuration, basket, delivery, collection and an operational order panel.

Audience

Guests ordering from two Czarny Wół venues and the team responsible for preparing and handling those orders.

Challenge

Off-the-shelf ordering platforms limited control over the guest experience, product data and the connection between ordering and venue operations.

Primary goal

Direct online orders for delivery or collection.

Delivered outcome

The brand has a testable direct-order channel that can evolve with its operating process instead of forcing the venue into a marketplace template.

Context

The business problem came before the interface.

The ordering product guides a guest from venue and fulfilment selection through menu options and add-ons to the basket summary. The demonstration environment allows the full journey to be tested safely before real payments and live fulfilment are enabled.

SiteSpark scope

Restaurant storefront, configurable menu items, basket, delivery or collection, delivery-zone calculation, order status, venue panel and preparation for payment and venue-system integrations.

01Process analysis
02Ordering UX/UI
03Basket logic
04Operational panel
05Integration preparation
User journey

A clear route to the useful action.

01

Venue and fulfilment

The guest selects the correct venue and chooses delivery or collection.

02

Configure without guessing

The menu explains required variants, meat choices and add-ons.

03

Basket and operations

The summary connects products, fulfilment details and the next operational status.

What can be verified

  • Venue and fulfilment selection
  • Configurable products and a working basket
  • A safe demonstration environment without real payments

A relevant direction for

  • Restaurants running their own delivery
  • Multi-venue hospitality brands
  • Operators that need future POS integration

Bring us the business bottleneck, not a predetermined feature list.

We will map the user journey, the smallest useful scope and the evidence needed to make the project credible after launch.

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